How do you ensure a bonus scheme delivers the outcome you need? Bonus schemes can be an awesome way of incentivising your team, but they can also drive the wrong […]

Practical advice and guidance to maximise your recruitment success Sitting down and having a chat is about 8% effective at predicting success in a job, though sadly this is still […]

Ensure your have the right employment agreement, and avoid legal issues down the line Legally you have to have an employment agreement in place for all employees, but what is […]

Making the right first impression! First impressions count! And if the first impression someone has of your company on day 1 is bad, then the chances of them uping and […]

Flexible working arrangements can be absolutely fantastic, or an absolute nightmare, for both the boss and the employee equally.  In this session, we will be talking about practical steps to […]

When we talk of KPI's we often think of sales achieved, debtor days reduced etc. And, though these are important to monitor, they are looking at what has been done […]

Love them or dread them, performance reviews are essential if you want to drive your business in the right direction. This month we are talking about how to set up […]

Debt collection, giving feedback, saying no .... we all have "courageous conversations" every day, and most of us still dread them. Learn some practical tips on how to get the […]

With a tight labour market, there is always the risk that someone is going to be offered more money than you can afford. But what other benefits can you offer […]

I have yet to find anyone who is coming to work intending to do a bad job, that is hard work! But people do the wrong things either because they […]

Disciplining staff is a relatively straight forward process (I promise it is!). However, you do have to follow the process correctly. This session will be a practical discussion about the […]