Successful Performance Reviews
Love them or dread them, performance reviews are essential if you want to drive your business in the right direction. This month we are talking about how to set up […]
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The Courageous Conversation
Debt collection, giving feedback, saying no .... we all have "courageous conversations" every day, and most of us still dread them. Learn some practical tips on how to get the […]
Non-Fiscal Benefit Options
With a tight labour market, there is always the risk that someone is going to be offered more money than you can afford. But what other benefits can you offer […]
Performance Improvement Plans
I have yet to find anyone who is coming to work intending to do a bad job, that is hard work! But people do the wrong things either because they […]
Disciplinary Process
Disciplining staff is a relatively straight forward process (I promise it is!). However, you do have to follow the process correctly. This session will be a practical discussion about the […]
Non-Traditional Recruitment Methods
The "traditional" submit your CV and come for an interview does not work for all roles. Particularly those with people who don't do well in interviews and/or don’t present a […]
Personal Grievances – What they are and how to manage “that letter”
Getting a Personal Grievance letter strikes fear into most busienss owners. But managed properly this needn't be the end of the world. I'll be talking about the options to respond; […]
Assessing Your Business To Decide On What Change Is Required
Building the robust business case to restructure your business is probably the single most important factor when considering this. But what should you be looking at? And how do you […]
Restructure and Redundancy
As with the disciplinary process, there is a pretty simple process you need to follow if going into a restructuring and/or redundancy process. However, it is the most letigious point […]
Assessing Culture Fit
Sometimes the face simply doesn't fit. They do the tasks fine, but just don't gel with the team. But this can be very difficult to assess and explain to someone […]
Exit Interviews
Usually we know why someone has left, particularly in small businesses. However, the exit interview can be a very enlightening source of information. So, when can/should you do an exit […]
Common Pitfalls That Can Create Accidental Nightmares
Did you know the hourly rate of an employee actually costs you an additional 21.5% once you account for holiday pay, sick pay etc? If someone works a regular working […]